Our Values


Conference Consultancy Anna Mantel (Hartmann) provides professional and high-quality translation services for enterprises, banks, organizations and private customers.

For us, customer satifaction is the ultimate goal. We  ensure the highest quality of language services for smooth communication during conferences and other events.  We adapt flexibly to the wishes and requirements of our customers.

Conference Consultancy Anna Mantel (Hartmann) available 24/7. During office hours  our colleagues in the secretariat will answer your call; in the evenings and during the weekend you can reach us by using our mobil number. Emails are read and answered immediately.  We react promptly to each request.  A quote is provided as soon as possible.

We are deeply committed to the consulting-part in “Conference Consultancy Anna Mantel (Hartmann)”. It is our ambition to consult our comprehensively and to develop the optimum interpreting concept together with our customer.


  • Conference Consultancy Anna Mantel (Hartmann) puts together every team of interpreters with great care, basing the selection on our profound knowledge of the interpreting market (we do not go through standard lists mechanically).
  • The professional title “interpreter” is not protected by law in Germany.
  • Conference Consultancy Anna Mantel (Hartmann) does NOT hire  students of translation/interpreting courses.
  • Conference Consultancy Anna Mantel (Hartmann) cooperates exclusively with professional interpreters who hold a degree from a renowned university.
  • Conference Consultancy Anna Mantel (Hartmann) makes sure that the right interpreter is found for the right event.
  • Conference Consultancy Anna Mantel (Hartmann) insists our interpreters  comply with our strict professional code and code of conduct.
  • For Conference Consultancy Anna Mantel (Hartmann) it is a matter of course that every single interpreter will thoroughly prepare and master the specialized terminology of the customer.

Interpreting Equipment:

  • Conference Consultancy Anna Mantel (Hartmann) cooperates exclusively with reliable, recommended and trustworthy interpreting equipment providers.
  • Conference Consultancy Anna Mantel (Hartmann) provides only modern technology inside and outside the interpreting booth, so as to guarantee top sound quality at all times.
  • Whenever an interpreting booth and an interpreting system are installed, Conference Consultancy Anna Mantel (Hartmann) makes sure that a technician is present at all times.
  • Conference Consultancy Anna Mantel (Hartmann) flexibly integrate the customer’s special requests.


  • At Conference Consultancy Anna Mantel (Hartmann) translations are made only by qualified interpreters who are native speakers.
  • Quality assurance – every translation is proof-read by an equally qualified second person.
  • Our translations are of the highest standard in terms of grammar, style and terminology.
  • Of course our translations are delivered on time.

In General:

  • As a matter of principle, Conference Consultancy Anna Mantel (Hartmann) will submit an offer only provided the matching interpreters can be found for a project.
  • We offer a complete service package covering all linguistic aspects of a project.

Confidentiality and Data Protection:

  • Conference Consultancy Anna Mantel (Hartmann) is committed to confidentiality and discretion.
  • Conference Consultancy Anna Mantel (Hartmann) will never communicate with interpreters or interpreting equipment providers via Facebook, WhatsApp, Skype etc.
  • Every interpreter working for Conference Consultancy Anna Mantel (Hartmann) , will gladly sign a confidentiality statement upon the customer’s request.
  • Conference Consultancy Anna Mantel (Hartmann) takes privacy and protection of customer data extremely seriously.
  • Preparation material is never forwarded to the interpreters by email or via services like Dropbox, but  invariably via our own, double-secured and password-protected server.
  • Preparation material received by a customer is of course destroyed after the conference.


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Here is our motto: „Competent. Customer-oriented. Reliable. Punctual. Diplomatic. Friendly.“

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